I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. Want to list and sell your tickets on AXS? However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. Get started now and sell your AXS ticket here. Although I waited in the queue, once he joined, all was great! Alex P. is a great addition to our team. Find the event and choose the date Follow the steps. You'll just need to select 'external mobile transfer' as your delivery option and, if your tickets sell, we will provide you with the buyer's email address for you to complete the transfer. It was my first time using this service and I plan on using it from now on because of my experience. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. ~VP, Contact Center. Select or Add an account for getting paid, then click continue. You can absolutely still sell through StubHub. You purchased the ticket initially via Ticketmaster 2. Can I share screen shots of the tickets with friends? Selling Tickets Selling Basics Why can't I sell my ticket? An unofficial place for Adele fans to discuss Adele's music, plus news, stories, events, etc. Maybe that's the reason why? Through the new mobile ticketing process, DPAC will be able to offer: Instant access to tickets 24 hours a day on mobile devices The ability to manage, transfer, exchange, purchase, or sell your tickets at any time Reduced risk of lost, stolen, counterfeit, or forgotten tickets I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. This means reselling a ticket for the original price of $229 actually costs the buyer $279.38. When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. ~VP, Contact Center. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. I want to sell 2 kcon tickets for 8/11. Thanks for the review and enjoy your event! I hope to get to use them for everything going forward. Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. We get it, plans change. Also, I'm a little unsure about how to get the ticket to the person when sold. Click the Sell Tickets button or the Sell button on the app. Bravo! I assume that this is because it says the tickets are not available for 10 more days, even though the transfer button is available. HiJustin,Thanks for reaching out to us and providing feedback. Cody E Thank you again for the exceptional service. The site owner may have set restrictions that prevent you from accessing the site. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. By using Tixel, you can list any event ticket for sale and get them into the hands of someone who can use them. The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. Chevron-shaped icon used for navigational cues. Kaci C, AXS USA was able to resolve my issue. I could not find them in my account or anywhere. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? Or because I paid with a credit card? Once youve uploaded the file, you will have the option to select which tickets you want to sell. How would I go about selling the tickets like many others. Klicka hr fr att kontakta oss. I want to sell 2 kcon tickets for 8/11. One thing I learned is after they help you, log out and back in to make the change take place. 0 Likes Reply. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Alex P was a wonderful representative. 01-11-2021 06:36 AM 1 Reply Can I share screen shots of the tickets with friends? ~VP, Contact Center. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? The rep today had no ability to escalate this request after your company did NOTHING - provided literally NO customer service for a week. To resell a ticket purchased on AXS, you need to: When you bought your ticket, you would have received an email or PDF of your tickets from AXS. Ok thanks. You can sell on stubhub or independently (through facebook, reddit, craigslist, etc.) Glad we could help :). You will need to reach out to Ticketmaster to find out if and whe tickets will be transferable. How to Sell Axs Tickets on StubHub. Ticketmaster should be able to confirm this for you. Ways to get paid when selling tickets on StubHub. IP: 208.109.8.43 Service was friendly and efficient! ~VP, Contact Center. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. Kaci C is a great addition to our team. That's the only reason why I wanted to try sell through Ticketmaster I'm scared of scammers lol. BUY THE PERFECT TICKETS These were bought bought early and the tickets are listed as official platinum. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. No ETA on my tickets that were purchased back on January 10th and still nothing has arrived. Find out how we combat fake reviews. By offering pricing caps, we can continue to run Tixel as a fair platform for fan-to-fan ticket sales. Press J to jump to the feed. Can I sell my ticket? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. What if my friends arrive later than me? I am reluctant to sell my tickets on StubHub if theres even a remote possibility that Ill be unable to transfer the tickets to the buyer. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. Vote. G o on sale. other factors may also effect it, like if the event allows resale and if the seats you have qualify for it as well. I finally got someone to answer and they sent me a weblink to upload some screenshots. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Being paid through PayPal but the PayPal email is wrong. I transferred tickets to the wrong email, what do I do? And there was no way to call/live chat with a human until today when I finally got an email with a live chat link. Verification can help ensure real people write reviews about real companies. Ticketmaster terms said no resale for this event, It might change, but you might have to risk either stub hub or PayPal g & s, Thats the only reason why I wanted to try sell through Ticketmaster Im scared of scammers lol. Anyone know if this is temporary maybe because I bought recently? You will enter your community username and new password and done! truly amazing how a massive cash cow like stubhub can have such HORRIBLE service. How many times can a ticket be transferred? After the switch, you will enter the email address you use to access the community in order to reset your password. You need to check your account's status. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. USE TICKETS WITH THE APP This means that listing a ticket for resale at the original price of $229 only nets them $211.825, or $29.20 short of what they originally paid (with the web fee). Thanks for the review and enjoy your event! Community Log-In Changes May 1st . Your response and assistance would be greatly appreciated. Capture your ticket's QR code or barcode. She needs a new job perhaps in Wuhan, Hi Patrice,Thank you so much! HiMarie,Thanks for reaching out to us and providing feedback. Here are 8 tips for writing great reviews. Log in to or create a StubHub account. 01-12-2022 01:21 PM. Will there be fees for me to pay to sell on these sites? HiChris,Thanks for the review! While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. For more information, please see our My brother minutes later bought me a ticket for the floor through Seatgeek. She should be commended by your company. Glad we could help :). If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US bank account. The person who helped me out was fantastic. Monae helped me by submitting a ticket to expedite shipping. I shouldve reached out much sooner, but I forgot. Hi SmileyInFrswd,Thank you so much! Sign in to your account on AXS.com Click on "Your Tickets" and click on an event. Sells Music & Sports Tickets. Click "Transfer Money" Enter a transfer amount and select a transfer destination. Official tickets and your source for live entertainment. I believe the issue occurred due to me setting up my information correct. I requested a refund last week, and then rep apparently didn't actually enter the request. If so, which resale platform is the best? Reading up on what this means I learned I may transfer the tickets and not sell them because it's not allowed by the venue or promoter. 2023 Trustpilot, Inc. All rights reserved. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . We are dedicated to making the needed changes so in the future you have the best experience. Besk vr hjlpsida fr mer hjlp och support. Yeah dont sell it through stub hub theyll basically want a portion of how much you sell it for. Desktop Sign in to your account on AXS.com. Often the artist and the venue puts a delivery delay until a week or two before the show. Asked for information and helped me find the resolution I needed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Dont worry if you only want to sell one ticket from a group purchase. Press question mark to learn the rest of the keyboard shortcuts. AXS UK 449 subscribers Find out more at https://faq.axs.co.uk/ and axs.com Flash Mobile Delivery is a digital ticketing system, with tickets assigned directly to fans attending. Will it be available for these tickets at a later time? She made the experience dare-I-say enjoyable! If you don't know what kind of tickets you have, review Listing tickets on StubHub and different ways to deliver them so you pick the right one. I realized I have GA tickets for a show on this Sunday. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. You want to render an elevation you can create another 3D view then right click on the box in the upper right corner and go to orient to view then elevation. Thanks for the review and enjoy your event! I've been having problems getting into my account so I created a new account and she helped merge them so I could see my tickets for a concert tonight. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. Your website glitched causing me to overpay for a ticket. Request ID: 7a2a988ba9d144b3. ET Find each show's ticket on-sale times, and links to purchase tickets, including multi-day options, below. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Re: Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Thanks - I tried to transfer a ticket to a friend who is going with me and it said there was an error and I was not able to do this. It shows how much when you list them. Glad we could help :). AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! My take-away was that their technical assistance is very competent, but you need to have a little patience. However the rest of my AXS experience has been very negative. Thanks for the review and enjoy your event! We know that fans of live entertainment have been looking for a solution to these issues for a long time. I assume people who bought tickets thru AXS on Wednesday have the same restrictions/rights as I but I'm seeing a lot of "mobile tickets" for sale and I assume the holders of those tickets can "transfer" the tickets but not "sell" them but they are up for sell on AXS (and stubhub). If your tickets are in your inbox, you will need to forward the original email with tickets to. They are P3, section 322 row 8. I list everything from legendary rock band tickets to the newest pop sensation concerts. Hi Roxanne,Thank you so much! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Guess we cant resell these tickets on Ticketmaster ? To resell a ticket purchased on AXS, you need to: Find your AXS ticket. Anyone know if this is temporary maybe because I bought recently? TONS of tickets are listed as resale but for me, the option is greyed out. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Re: Greyed out Transfer/Sell buttons on Ticketmaster. Stefan H. was outstanding. Glad we could help :). Cookie Notice Remove the listing and use the tickets yourself if you can, or give 'em to a friend - click the My Tickets button on your order in My Account to see if there's a Transfer button. Select tickets to list, then click continue to enter your price and listing options. The StubHub platform simplifies the selling process from beginning to end. If available, select the ticket (s) you want to sell and click Continue. Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. (of course I can meet the person at the gate since we are going and this ticket is for sale because someone backed out, but that is less than ideal). AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Glad we could help :). I don't want to have to wait until May to get my money back. I can't get through to anyone from Stub Hub, Ticketmaster or Live Nation. They are P3, section 322 row 8. Privacy Policy. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. However they haven't yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since there's no way I'll be able to attend with the state of the world now . HiTyler,Thanks for the review! For some reason, this ticket appears to be ineligible for selling directly through AXS so I'd have to do another site. To get started, youll need to locate this email or file. TONS of tickets are listed as resale but for me, the option is greyed out. And after I managed to get to the site, it had repeated errors with payment. Alex P. Was so helpful and kind. No haggling, no ghosting, nothing shady. Hope you got throughI was on hold with StubHub for almost 3 hours. Stacy S. is a great addition to our team. axs sell tickets grayed out. While its not solved yet, they said to call back tomorrow. The response was fine but "our app is not wifi friendly"? I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. StubHub payment is on hold. You will enter your community username and new password and done! Next, our ticket resale tool will give you the details of every ticket so you can select the ones you wish to sell. Has the issue with Ticketmasters greyed out Transfer/Sell button been resolved? At that tine if the tickets are transferable the grey transfer button will be activated. This is for tool on Feb 5 in New Orleans. Go to Solution. Stefan is a great addition to our team. I also reached out to the buyer before and they were understanding and willing to have the tickets sent to them directly if I was unable to get through to Stubhub. If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. We also ensure all reviews are published without moderation. AXS truly is a new and better ticketing service, with better Customer Support, than Ticketmaster or any other service I've used. What we have found over many years is that a certain kinds of presale can give you great seating and . 1.) Huh. The concert is tomorrow, I want to make sure the buyer is able to get the ticket in time. Find the event you have tickets for, and click the "Sell Tickets" link. Having buyers remorse also the gf is also .. so I wanted to resell the ticket but its greyed out. If the ticket sale button is grayed out or doesn't appear, it means selling tickets on Ticketmaster is not available. I received an immediate response that the request had been logged, but it took six days to receive actual assistance. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Click here. ~VP, Contact Center. Slow and confusing communication. AXS Designed for iPad #10 in Entertainment 4.5 17K Ratings Free Screenshots iPad iPhone Tap for tickets to see the artists and teams you love. Unlike auction sites and listings that sell anything from refrigerators to trading cards, we only deal with event tickets and we do it safely with protection for both buyers and sellers. Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment.AEG operate venues globally, as well as promote events under their AEG Presents banner, meaning these venues and promoted events typically use AXS as their .
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