WebFind the best value cruise sailings to South America in January 2024. Please contact us or your travel advisor for more information. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Receive exclusive upgrades and bonus amenities when you book early. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. All Holland America Line ships offer a variety of wonderful merchandise from around the world. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. Together we can make a tremendous difference! Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. . Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. What can I use it for beside food? But, if you can, consider someone like me/us, who did not have the finances. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. No, the cash deposit is the same as the credit card deposit. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. Promotional credits are nonrefundable. I'm not sure why this "issue" crops up every other week, and people go berserk. Please contact Ship Services for further information. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. I'm sure the staff would be grateful. Other terms and conditions may apply. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. Some banks may keep the pre-authorization in place for up to 30 days. CC Help Jenn Your baggage will arrive in your stateroom later that afternoon. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. Dining venues vary by ship. I guess we will postpone booking as many shore excursions as possible so we can use our shipboard account and hope none of the tours we postpone are sold out. Items that should be registered generally include those not manufactured in your country. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. Offer applies to 1st/2nd guests in a stateroom only. Oh, well, the bottom line is the money is not available to spend. In most ports of call, you may easily exchange U.S. dollars into the local currency. You can't really reserve the OBC to pay for those gratuities since any charges to the account will subtract from the balance on the day they are incurred. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. Table number and table size are on request only, and will be assigned by the Maitre d' on board. Made-to-order entres and casual dinner in the Lido. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. Reservations may be made on board by contacting the restaurant manager. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. If you have a chronic medical condition, please bring a recent report from your physician. WebOnboard Credit is spending money for you to use to purchase products or services while onboard. Login to your account before you ever step onboard to get prepared for your journey. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. Satisfy your every craving as you indulge in one of our onboard restaurants or enjoy snacks poolside. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. For more information see our transfers FAQ. Shore Excursion credit must be used on corresponding cruise and is non-refundable. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. If you plan on bringing a scooter on the ship, please contact: Phone: 1-800-547-8493 (locally at 1-206-626-7044), Email:GuestAccessibility@HollandAmerica.com. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. Most evenings smart casual attire is appropriate. If so, are there any categories/types of OBC that can't be used for the daily service charge? If you purchased a Daily plan and would like to upgrade to a Voyage plan, just return to Paid Internet and make your selection.). The card can only be settled for the amount of the pre-paid Gift Card. For 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase(s). For questions about your service or about billing, please contact your home network customer service. If you receive a busy signal or message, please hang up quickly and try your call again. charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. Offer excludes Specialty Dining Events in Pinnacle Grill such as Sel de Mer, A Taste of De Librije and Cellar Master Dinner. Would the front desk be able to tell us do you know? No more waiting for printed cruise documents. I was told that if there is a waiting list for an excursion, then you get put at the bottom of the list,so make sure there isn't a waiting list before cancelling & rebooking! If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule. A password will be selected by the parent/guardian of the child. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. With RCCL there was no hold, I gave my creditcard number and that was it. Having said that, remember that rules do change by ship and also some ships are stricter than others. You should have it available at the gangway when disembarking so please. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. Offer and/or its terms may be modified or withdrawn without prior notice. Infants must be at least 6 months of age at the time of embarkation in orderto sail. If you choose, you may settle your account on board with cash, and some folks also choose to use a debit card. Still have questions? Any and all charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. WebOnboard Credit is spending money for you to use to purchase products or services while onboard. Motion sickness medications are available for purchase onboard. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. We have an OBC from Costco Travel Canada and the shareholder benefit. Thank goodness that she has an American Express card because she probably would have already maxed out a regular credit card paying for the cruise and airfare for us. It is obviously available in Seattle, but not available on the ships. From Canalettos authentic Italian cuisine to the Pinnacle Grills steak and seafood, youll experience an amazing culinary adventure. A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. On the last night of your cruise you will need to place your baggage outside your stateroom before you retire. Promotion is based on promotion code(s) N2 and based on double occupancy. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. Enjoy the timless elegance of ocean travel. The password will need to be disclosed to the youth staff upon pick up of the child. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). (Remember that checked baggage might not be accessible at all times.) Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. In order to make returning home as smooth and easy as possible, please take note of the following tips. Holland America Line assumes no responsibility for the items listed above. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. We regret any inconvenience this may cause. Youll find something that sings to your heart, night after perfect night. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. It's been my experience that you don't have to do anything. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. For more specific information regarding the following categories, please visit the Accessible Cruising section of our website at hollandamerica.com: Stateroom Information; Mobility Equipment; Ship Transfer Options; Shoreside Mobility, including Airports and/or Train Stations and Land Tours and/or Shore Excursions; Service Animals; Blind or Low Vision; Deaf or Hard of Hearing; Oxygen; Food Allergy Information; Children with Special Needs; and Wheelchair Accessible Route Maps. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. Special life jackets are available for children and infants. Choose from a wedding on board one of our ships or at a land destination.
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